IT-BPO Investor Primer

Investing in the Philippines Investment models A wide range of investment models are available to investors in the Philippine IT-BPO and GIC industry. They include capital conservation opportunities, such as full turnkey build-to-suit opportunities for facilities, hosted and managed technology services, and facilities management services. These models provide the opportunity for investors to contract facility continue reading

2012-2016 Philippine IT-BPM Road Map

Executive Summary The information technology and business process management (IT-BPM) and global in-house center (GIC) industry in the Philippines has grown at an annual rate of 30 percent over a decade. faster than the growth of the global offshore services market. As it has grown, the industry has diversified significantly in breadth, scale, and maturity continue reading

Next Wave Cities 2012 Report

NEXT WAVE CITIES Next Wave Cities is a Philippine-specific term that identifies ICT hubs beyond Manila, based on criteria such as worker supply, telecom infrastructure and other factors necessary to sustain a local BPO industry. Philippine IT-BPO and the Big Picture In 2010, the Philippines became the world’s largest exporter of voice-driven BPO, edging out continue reading

Community eCenters Roadmap 2016

“Community eCenters toward self-reliant Barangays” For the past three years, the Philippine Community eCenters (CeCs) had grouped together and traveled the familiar path to a vision of “A CeC in every Municipality.” Strong partnership and networking led to the setting up of the National CeC Network and instituted the Philippine CeC Program.  The blueprint for continue reading